As a parent or carer, you are an important part of our school community. We offer a range of services to support you and your family.
Counselling for families
The school counsellor can assist when families undergo a trauma or big change. Contact us to make an appointment. For information in community languages, see school counselling service.
Outside of the education system, free telephone counselling services are available to support families who may be going through a difficult time.
- Lifeline – 24-hour telephone counselling service. Ph: 13 11 14.
- Mensline Australia – 24-hour telephone counselling service for men. Ph: 1300 789 978.
- Parent line – an advice and information service. Ph: 1300 1300 52.
Interpreting and translations
We will help you communicate with our school. If you’d like an interpreter for a school meeting, let us know and we will arrange one, if available.
If you don’t speak or understand English well and want to contact us, call TIS National on 131 450 and ask for an interpreter in your language. The operator will call the school and get an interpreter to help. This service is free.
For more information, listen in your language.
Visit the department’s translated documents section for important information that’s relevant for your child’s education in many languages.
Sentral parent portal
This portal provides real time information about student timetables, attendance, daily variation to routine and class activities. Parents can use this site to:
- explain student absences
- access student reports
- book parent teacher interviews
All parents received a letter with information on accessing the portal and an activation key. If you do not have these details, please contact the school.
To register or login to portal click on the following link:
https://alstonvillehs.sentral.com.au/